Winkworth Canterbury Estate Agents

Rude staff, highly passive aggressive in nature and they take an age to fix anything. It took a year for a window to be fixed and two years for a leaking front door. They use a one man band to fix everything and he does a good job but is stretched far too thin. Many a job was started only for myself to finish as they 'ran out of time'. Several of the light fittings never worked and we were promised they would be fixed, which they were, three days after we moved out. We were charged over £400 to paint a door when moving out, the same door brand new in b&q is £250. They had a five star rating when we rented three years ago, evidently things are slipping...

I've been renting properties in England for the last 8 years, and Winkworth has resuted to be the best agency I've been with so far. It's a small office with an excellent customer service. Since my first contact with them, communication has been quick and pleasant. As a tenant, I felt I could really rely on them. Any issue with the house would always be fixed, my money would be quickly refunded if I needed to spend it to buy anything that needed replacement. Unlike other agencies, which demand of you to make a decision on renewing the rent 6 months in advance, Winkworth timings were always very reasonable. Also, I didn't need to chase them to have my deposit back but they took the initiative themselves. Moreover, the plumber they work with is fantastic! I'll be looking for a new house soon and I'm really hoping it will be with Winkworth!

I am extremely impressed with the way in which Winkworth handled the sale of my late father’s house. They provided an excellent level of customer service throughout the process. The house was professionally marketed, with quality photographs displayed on both their website and Rightmove. I found the team to be highly professional, proactive, and very friendly. They provided prompt property viewing feedback and communicated regularly to keep me updated on developments.

Highly recommended.

Until recently we had rented a property privately via Winkworth for the last 10yrs. Prior to that I had rented for over 15 yrs from various agents and can honestly say Winkworth has been the best experience with honest fees. The staff have always been professional and friendly. Highly reccomended.

This is the second year I have used Winkworth to find a tenant for my property. The team are communicative, proactive and very hard working. They found a new tenant quickly and I would certainly recommend them to all landlords.

Winkworth recently sold my property after being on the market for only a few days with them. We received great advice and guidance from Donna before and during the sale with the new buyer, and then this transitioned to Gary who carefully managed the sale process, communicating frequently with all parties.
I would certainly recommend Winkworth for their local knowledge of Canterbury, and their personable approach to selling, this certainly made the difference for us.

Winkworth Estate Agents have been a brilliant company to work with, both as rental managers and in selling properties. The staff are always professional, cheerful and helpful. I would highly recommend them.

We were tenants in the same property for over eleven years. Winkworth were consistently helpful and kind. They were great when we moved in, while we were living there, and when we moved out.