A1 Lettings
Unit 6/Bowrington Arcade/Neath Rd, Maesteg CF34 9EE, United Kingdom
3.5
22 reviews
8 comments
J85Q+FP Maesteg, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Since ive been here, we've witnessed a bath / shower problem that was terrible and it took them far too long to pop out and repair. The windows are too small for any fire risk in this property, and the whole property is a tight confined small but still expensive property that doesn't quite meet our needs
I rented a house from them and it was an absolute shambles from start to finish, first of they pushed my move in date back because they needed to clean the property, when I moved in the house it was filthy, I'm talking mold, cobwebs, grime on walls, it goes on, but due to my situation at the time I was stuck and this was the only option.
Here's a list of things they promised to fix when I moved in: 2 windows unable to open, faulty front door, loose slabs on front wall, hole in kitchen ceiling from rewiring they carried out, they took 2 bedroom doors off to replace carpet, put 1 back on after a month the other was still off 4 months later, boiler broke down on new years day, they expected me to go without heating for 5 days only reluctantly providing heaters when I mentioned my 2 young children, the list goes on.
I had to constantly chase them to find out what was going on, not once did I get an apology from them, when I couldn't get an answer through emails, I went into the office, the staff would talk down to me as if these issues were my fault, not an ounce of care, no customer service what so ever, one women in particular had attitude everytime she opened her mouth.
Although I was renting I am also saving to buy, they have not only lost a tenant but also a future sale.
AVOID THEM AT ALL COSTS, DO NOT RENT OR BUY FROM THEM
I contacted A1 letting explaining that I was mis-sold the property and wouldn't have taken it knowing the garage/shed didn't belong to it and they simply said it's tough you signed a 6 month contract. Well in the end I walked away from the property just 2 months in due to the string of ignorance from them and also abusive neighbour next door. They kept the bond simply using the excuse I left before the contract ended. Bunch of crocks from start to finish.
After meeting her I would avoid this place unless you want to be made to feel like you are beneath them.
Very friendly and very helpful.
All problems with the house we rent have been fixed to a high standard.
Highly recommend A1