Sports Direct

I needed to go into this store as I needed a football shirt printed. The staff are rude and hell bent on not helping you. If you can find a member of staff that is. No one is interested in selling you items or even when you want to pay you are looking all over the shop for anyone who can operate a till.

The shop is old outdated and frankly a total mess. It’s the same every year staff very young unmotivated and more keen to sell you those dam bags for life. Safe to say I will not be going in here again if you paid me. Get a grip sports direct. Who is managing these stores I would sack the lot of you and start again. They have no idea at all

Visited here on a quiet Monday afternoon around 530pm with my son to get some football boots. As far as I could tell, the store is only accessible via escalators and is split over two floors. Football boots were on the top floor. When we got there, there were no assistants to be seen. I had to go to the staff room door and knock loudly. Anyway not the greatest customer service, but good range of items.

Not a good experience im afraid, staff looked not motivated at all and i felt like i was bothering them. Shop was clean and in good order. Good value for money. But I didn't not appreciate the talkie walkie called from the staff at the till to the security guard to say I was leaving the shop. Totally unprofessional!!! 😒

Worst costumer service experience, waited for so long for a size of shoes and no one turned up after checking up with 2 employees there. They just ignore customers. Left empty handed.

Great store for sports equipment and wearing.
The prices that Sports direct offer are unmatched!

Sports direct customer service is awful. Deceitfulness after complaining about a purchase I did online. They cancelled the black Friday voucher they sent me after I complained or made a query about it. They said they cancelled voucher as I returned items. that I returned items even though I exchanged and didn't get the money back and exchanged after they cancelled the voucher almost like they predicted and saw into the future that I was going to exchange items. ...dont buy in their supposed vouchers as they try to get out of it. What was weird they issued it, I queried about cricket bag and then they cancel voucher before I go exchange some items as they didnt fit. Also they cancelled a football top with no reason. After chatting to some other people about this it's sad to say I have not heard good things about sports direct and won't be going into the store or buying online if I can help it. Pity. Some staff at Uxbridge and high Wycombe really nice and helpful. But guess they are cheap for reason as things don't last. The prints of numbers and footballers names letters come off after acceptance washes in gentle bag. Football socks get holes on top not at Toes. Cricket bag handle had a thread when it arrived only for my son to use it less than 10 times and it came out. He never carried it at handles. Wheeled it. We only lifted it into boot of car. Better to go to decathlon, JD sports etc. You pay for what you get at sports direct.

The rudest and most pathetic staff I have ever encountered. Went here earlier today to get my 3 year old some trainers and school shoes. Staff refused to help us measure his feet and when we asked if we could use their equipment to measure his feet ourselves they said no. They were horrible to other members of the public in our vincinity as well. Flippintly fobbing any question off to another colleague who blatently wasn't there, essentially trying to get rid of them. My son grew frustrated having to wait around and the staff even made rude remarks directed at a 3 year old boy. We will never ever buy anything from this shop again. Staffed by children with childish attitudes. Congratulations you've lost a customer.

Some staff here are very nice but there are some staff who are very rude, even to nice and kind customers. Some rude staff have no concept of customer service. They act like they are the customers.