JD Sports
L071, Lower Thames Walk, Wintergarden Cres, Dartford, Greenhithe DA9 9SL, United Kingdom
3.8
844 reviews
8 comments
C7Q9+CR Greenhithe, United Kingdom
Location reporting
Claim this location
Monday: 10–21
Tuesday: 10–21
Wedneasday: 10–21
Thursday: 10–21
Friday: 10–21
Saturday: 10–21
Sunday: 11–17
Tuesday: 10–21
Wedneasday: 10–21
Thursday: 10–21
Friday: 10–21
Saturday: 10–21
Sunday: 11–17
Ordered online and then had to queue up in a queue of 40 people and then waited more half an hour while the staff tried to find the item that we were told would be ready for pick up YESTERDAY!!
Two staff members pushed in front of us while we were waiting with no 'excuse me please '. When coming out of the store, I asked politely to get past another member of staff who was standing chatting in an aisle, blocking the way.
She shouted, "YEAH! Go on, then!! Yeah!!
Then, another staff member threw out her arm, pointing to something while chatting to a customer and I had to avoid being hit in the face. No apology!
On coming to the exit of the store, there was another member of staff chatting with his mates for a fair number of minutes. If I was the manager at the store, I'd be really concerned, but maybe they don't care either?!
And if I was the company CEO, I would be implementing some staff training!!!
I'll be reluctant to return and will certainly be sharing my experience with as many people I know as possible.
As I understand it, Click and Collect is to help avoid the queues, for the staff and customers. Obviously that's NOT the case with JD Sports.