Companion Care - Aylesbury

I have been registered at this practice for years. I rate Oliver. However I am not as impressed with other vets and particularly one who has recently had to leave.
I feel that this practice is super expensive now and not good value any more.
I am now out of pocket by a considerable amount of money because an insurance claim has been declined on one of my dogs after a lot of investigations deemed obviously irrelevant. The diagnosis was confused and I was made to believe that tests were imperative. When your pet is ill you take the advice of the vet…
I blame myself for following this flawed advice and will be changing practice imminently.
I had another encounter with my other dog the week before Easter and refused to see the vet I had had problems with before.
My 20 month old dog was extremely pyrexial and fading fast. Bloods were taken and revealed a serious infection / possible sepsis with markers raised and I was referred to a specialist centre for the following day but not immediately. It was 6pm by this time and they were all going home!
In the space of less than an hour my dog was moribund and because of a lack of in house out of hours service, phoned the specialist centre who requested me to take him immediately.
Diagnosis was sepsis with a huge lumbosacral abscess. He thankfully survived because of the expertise of the specialists but if I had not taken him that night he would probably had died before the morning.
I no longer have confidence in this practice and it is sad to leave Oliver but he is not always there.
This practice is driven by money, doing unnecessary tests and not providing the joined up care that my pets deserve.
Beware!

Receptionist, Joy, is friendly, professional and immediately makes you feel welcome and at ease. She knows who you and your pet are as soon as you arrive, even without an appointment, making you feel valued as a customer. The vets themselves are fantastic. They show so much love and compassion for the animals they treat and their humans. I wouldn’t go anywhere else and would recommend then to anybody.

If you are looking for professional butchers, here is the perfect place to bring your pet. One of the phrases I've heard when I refused a certain investigation was "so you don't care about your cat's health,no?". After the neutering procedure where they remove all the reproductive organs (without my consent), keeping her without food for over 16 hours due to their lack of commitment
and a severe infection that they are not making themselves accountable for, is time to find a different practice. Horrible experience.

Knowledgeable vets who were very calm and professional. Receptionists were also helpful sorting out flea and worming treatments for my dog.

Charge for things your pet hasn't even had. Push sales of unnecessary products and lie about laws. Prescribe unneeded medicines etc. Gave our pets fleas.

I visited companion care as an emergency, and unregistered, the guys on reception booked me I immediately, and I saw Alan a vet who did his absolute best for my little Ronnie ❤️ he found a solution Ronnie's emergency all the while trying his best to keep my costs to a minimum. Amazing people. Thank you. Xxx

Very caring vets . Been taking my dogs there for 10 years and great service with a smile from the start. Only slight downside is the smallish waiting area for the amount of owners and pets waiting. My shepherd is not good with other dogs and it’s Very stressful waiting for a while within the sight of other dogs.

The Vet that Newt and Hudson saw was just wonderful. She took an interest in my new kittens and made sure I was happy and had no questions before I left. I hope they see her again