Ben Jones Veterinary Surgery

£20 for 3 minutes of the vets time. First time using this service and will also be the last. Specifically wanted a little time to discuss a reccouring issue and made this known when booking the appointment we felt completely ignored and that the vet did not want to hear it.
Also when letting vet know our dog was nervous he laughed as if we were idiots and made no effort to make our dogs experience any easier to the point she fell of the table trying to move away.
Really dissapointing considering we went off of previous reviews.

Always good service. Never have to wait very long for an appointment and the staff are very helpful on the phone.
We have been going there for over a year now and are very happy with the care provided to out cat.

If I could give no stars I would!
My dog went for a check up of a cyst or something on his foot. The vet gave him a steroid, which wasn’t needed as it wasn’t bothering him! He then suffered with sickness & diarrhoea which wouldn’t stop. Countless trips back and forth with no help! He then came out in sores all over his body, some of which turned into huge hot spots on his neck! This was brought up to the vet who in turn said he didn’t know! But wanted us to pay for bloods to find out why he had sickness and diarrhoea back again to be refused to be seen as the vet was so called in surgery yet the door was wide open to
The surgery that was so called on going enough for him to walk into! He had no harness or lead due to being covered in these sores to the fact he’d yelp if touched!
We then took him to a different vet who within minutes of walking in agreed that they are hot spots and was then given the correct medication and now 2/3 days later already showing signs of improvement! Funny how this vet has been treating him since the end of June and just caused the problem for the new vet to deal with it in minutes! I will be taking this further! My dog had never seen a vet for anything other than routine until he stepped foot in this vets! Never again

Boo boo is our little family pet and anytime we have a problem ben always makes boo boo better .i did put a similar review up earler but only pressed 1 star when it should have been the full 5 ..great staff great practice keep up the good work ❤️❤️

Ben and the Vet Nurses and Vet Techs are fantastic. I would highly recommend we've used their services for over 15 years.

Can't speak highly enough of the friendly team at Ben Jones vet, always looked after my whippets so well, one of our dogs recently had a very nasty break to her leg, Ben Jones team very quickly referred us to a fantastic orthopaedic veterinary who promptly operated successfully and back on all four legs. 👏

This man really knows how to treat his animals. We took our American bully pup into him with serious concerns for her health. He put our mind at ease straight away gave her the injections she needed within 48 hours our pup was back to her crazy self. Could not recommend anybody better 😊

Excellent - wouldn’t go anywhere else.