BCA London

I bought a car after an accident, the previous repair was done very badly, I saw it only after payment. BCA assured does not cover this. I'm disappointed.

Pay close attention with this people they don't give a .... car was sold with warented miles and we find out that the car had big milage problems not just one's but 4 times in her life time car came from Glyn Hopkins renaul nissan main dealer we have called them several times and there response was if the car dose not have a ecu that can record the milage fraud then my claim rejected can you belive that

I bought a car 23/05/2022, paid same day
Today 26/05/2022- I booked for collection
Invoice said 3 days to pay and 3 days to collect
Today I received an email for late
Payment/collection charge of £12.
I spoken to them, they said I paid straight after
Winning- so I need to pay to release the car.
Collection driver on the way.
Even the lady acknowledged- this is unfair.
I think - too much greedy for money.
They charged more than every auction.
I’m always pay on time. Now they made me
To pay late,
Very unprofessional

Wow wow wow only the smart and strong can survive. I don't know how people do it, have been here couple of times but couldn't buy any

Claire Foster is a credit to this BCA branch. Very pleased with her professional approach and excellent customer service today. 👏

Just a shame about the guys who work at the collection point they let the branch down with there unprofessional attitude 😒

staff at collection point is horrible, they got no sense how to talk, very rude and disrespectful , act as thugs .bca need to train them and teach them how to talk with customers .what a shame

Disgusting approach, now a faceless company that wont talk to their customers. Fingers crossed you go belly up

Sort out your collection 1 and half hours waiting in the freezing cold . Why not like all the other bca branches have the cars that you know are going to be collected that day ready, cause we have to book a slot with you lined up ready to go , simple . As well why not give the poor woman in the cabin a card machine to take payments for your made up storage charges , simple things which would make your CUSTOMER have less hassle which would make your staff get less grief from said CUSTOMER. The management of this site need to take a look at the other sites and see how to do it properly . Give measham a ring im sure they would help u, 10 mins for collection not 1 half hours