Halifax

horrible customer service, I had my identity stolen by a staff member and took out a halifax credit card in my name nobody from the bank treated the complaint seriously even when it came out that this had happened to several customers.

Friendly polite and helpful staff always helpful

My chosen back, great services

That’s the best bank I have been!!!!!From the time that I arrived was easy to realise that I made a absolutely right choice.
The staff are very professionals also extremely polite,making sure that all the clients are seriously attending and no leaving with doubts.
Make a huge difference when you are leading with serious people,well trained to attend the costumers.
The atmosphere is great,all around very tidy and clean.
Everything works properly like should be.

Unbelievably bad service. We needed verification of our personal documents as part of our mortgage application and they refused "because they don't do it".

Get a mortgage at a more sensible bank that doesn't give you this nonsense.

A lot more professional in there now.

Front desk junior staff are rude and prejudiced to minority communities especially long term residents in the town and dangerous for your business account . You have been warned...they practice targeted disruption of small businesses especially ethnic minority owned. This feels like a repeat of the HBOS Reading scandal. Google that and prepare to be shocked

Awful bank. Arrived 10 mins before shutting and the ladies inside had locked the door and waved me away stating they were closed. Then left at 5:05pm. I wouldn’t mind, other than I had left work to rush there to put money in and they closed early. All I wanted to do was use the machine to put cash in the bank. No need for them to do anything. Lazy and very unprofessional.