NatWest

Decent sized Natwest, busy at weekends though.

Can do all sorts in here it's great. Machines full of dosh, seats for sitting on, people to talk to.

They've got those slidey doors which are fun. Also have a big picture of a bridge which is nice, creates a flipping good ambience.

Attached are some photos of me at the bank having a really great December 27th.

Every time I go I’m always left waiting ten mins to be served. The bank opens at 10am which is no good for me . Market day Wednesdays they should be open earlier. Some of the original staff are happy but rest always have a depressed look on there face

Good branch. Lovely friendly staff. Sometimes queues can be long like any bank.

I popped in to the Nat West in Chester today and was served by Georgina. It was a personal matter and I was warmly greeted and when I said I needed help Georgina couldn’t do enough for me. Not only did she do it for me she showed me how to do it all on my app myself in future. Such a lovely lady. We discussed my credit card as well which I’m thinking of changing it to Nat West also. This is not the first time I’ve had excellent service from them. A seat would be nice but I’m not complaining they are very good to come to work and still work face to face with the public & I Wish our GP’s were as brave as them. Think our GP’s may be locked in a cupboard somewhere to precious to come out. The public will remember all this when the pandemic is over. Thank you Nat West yet again for excellent staff. Thanks Georgina, hope the bank appreciate what great staff they have.

fine customer support was in and out quickly enough

First time in a bank for years. My Chester bank has closed and NatWest has taken over, some trepidation on my part. Needn't have worried, the lady who dealt with my problem was helpful and professional in buckets. Can't wait to to have another banking problem.

Lost track.of time this morning, turned up way to early.the staff were very patient and and understanding brilliant service