Wollaston BMW

I think most of us are not big fans of cars sales men! I must say my experience with this dealership was absolutely fantastic! Roger helped me through out the part exchange and they went beyond to ensure I am happy with my purchase. I also used the workshop service to paint the car wheels and I am very happy with the result! I would use their services again when I am in the market.

I've been a customer of this dealership for many years. I have no intention of moving away from it. The service is always top notch. Nothing is ever too much trouble. You're not a number, you're a person. More recently I've had the pleasure of purchasing a car with the help and assistance of Dan Curtis. Dan is attentive, professional and always goes the extra mile. I went in not knowing what I wanted and I came out with exactly what I needed. Thank you Wollaston and thanks Dan - very happy customer.

We bought a car here this week and couldn’t have asked for a better experience.

Daniel Curtis, the salesperson we dealt with, made the process extremely smooth and enjoyable. We got anything we needed promptly, there were no awkward negotiations and it was an all round good experience - we weren’t even buying a BMW!

Would thoroughly recommend this garage and Dan to others.

From the timely response to my enquiry, to the very professional video sent to me, I cannot fault Jack at Northampton Mini. Jack's customer service skills were fantastic and I never felt pressured throughout the process. I am now the proud owner of my dream car and Jack ensured I knew everything about my mini, he even made sure my phone was connected and I knew how to use the sat Nav.
I would definitely recommend buying your mini here. If you don't live locally it's worth a few extra miles.

I've had my car serviced at BMW in Milton Keynes for the past 5 years. As they didn't have an appointment that would work, I called BMW Wollaston. I couldn't help but compare and was nicely surprised. The team gave me a warm welcome, very quickly seated me and discussed how everything would be arranged. The car was ready early, washed and hovered. There is a lovely waiting area with comfortable seats and coffee. I recommend the team, and I wonder why I didn't consider a change before now.

I purchased a 320d tourer from Wollaston BMW and from initial contact, right through to picking up the vehicle, I was extremely impressed. Dan was extremely attentive and nothing was too much trouble, even going above and beyond to move vehicles around the forecourt to take pictures which allowed me to compare the different colours side by side. I was kept informed throughout and there was never any pressure to buy which can often be the case in the world of car sales. Dan is an asset to the company and throughout the experience, gave a really professional, friendly and easy going vibe. I would certainly recommend Wollaston BMW and will look to go there again when I come round to replacing my vehicle.

I would love to say a big thank you to all the men and women at BMW Wollaston who have helped me over the past few days.

I recently picked up a new (to me) 2017 BMW R1200 RS and had nothing but the most pleasurable experience ever. I walked into the dealership for the first time and caught eyes with a gentleman named Garry, I proceeded to ask about a bike that I’d seen online but fortunately had been sold. This was fortunate because it enabled me to look around a bit more and see what they had there and just as I was leaving spotted the RS. Garry was more than happy to help me with all the questions I had to ask, and went the extra mile with making a lovely brew for me and my mum. My overall experience when I left the shop that day was absolutely brilliant and as someone who works in a very customer facing job himself, understood how much leaving a review like this can help out. I had an issue with the battery and the bike starting so called the place up and before I even arrived that day, they had a loan bike arranged and ready for me to use but due to insurance reasons and my age I couldn’t use..but this was no issue! Garry and Stephen (the service manager I believe he was) were straight onto going the extra mile and replacing the battery completely there and then which I was more than thankful for.

I would like to personally thank everyone at BMW Wollaston who helped me and gave me the upmost respectful experience I’d ever had at a dealership before, and to say thank you to Garry for being so helpful and confident in helping me purchase my first ever BMW motorbike. I could not recommend this place more if you are looking for a dealership who’s reputation speaks for itself as soon as you walk through the door.

Thank you BMW Wollaston!!!

Perhaps the best customer service experience that I've ever encountered!

Let me start by saying I've been a KTM rider since my teens, so to move over to BMW was a big jump!

I wasn't keen on the new KTM 1290, so I thought I'd pop in to look for a used GSA1200. I met a sales rep in there called Brendan, who was highly knowledgeable and suggested I take a GSA1250 out for a test ride, to see what I thought. After the first five minutes, I knew this was the bike for me!

Brendan was patient with me, as I had to get permission from the boss (the Mrs!) And sell my KTM first. I appreciated this, as having spent a number of years in sales myself, I learned to avoid pushy sales people. Brendan sent me over some options and worked with me on the numbers, to ensure it was affordable for me.

Once we had found the model, Brendan and the team worked incredibly quickly in the background for me to collect the bike on my chosen day, with a fantastic hand over process.

Once I had purchased the bike, Brendan helped me to decide on the black panniers and back box, before introducing me to Mark, who has then gone above and beyond to help me to get these fitted, around my busy schedule.

10/10 for every aspect of this experience so far, and a massive thank you to Brendan and Mark for making this experience first class!