Boots Opticians

Waited 40 minutes with our 4 year old before being called, went through the prescreening checks and in the meantime the optician went for lunch. Not impressed.

Highest posdible prices, lowest quality.
I have had transitions for over 20 years, when purchasing glasses at Boots I specified transition lenses, as always. On collecting I found that the glasses were not transitions. I told the staff who said that I had not been quoted for transitions, they would be £80 more. So I have a pair of glasses costing £240 which are basic, the lowest quality lenses I have ever had!! General lens quality very poor also.

Visited here today, Had excellent eye test from Lee, wasn't rushed in any way and everything explained, afterwards had lots of help from very friendly Maryse ,sure my new glasses will be great, Many thanks to all. Would highly recommend this opticians

Went there to get my frames corrected as one of the legs was too high. They said the fixed it but actually have it back to me as it was!

First time Varifocals measured totally wrong.
Replacement ordered but delivered wrong.
Second Replacement finally arrived after a month but they've lost the original glass case. Apologetic about it but no refund offered. Quite disappointed. Hopefully these glasses now fit. Overall not too happy with the service.

Went for my annual eye checkup at Boots Stafford, fantastic and quick service. Was made to feel very welcome, staff were very helpful especially Leila who made the whole process seamless. Would definately recommed!

This was the first visit to the Stafford shop and as a mask exempt person, I was asked by the optometrist to put a mask on. Even when I explained my exemption, I was again asked to wear it as we were in a small room. I offered to leave the room. I was made to feel very uncomfortable like I would infect everyone.
Why should I ignore my health risks for the sake of someone else’s paranoia?
I will not be returning.

Collected my glasses today they fit perfectly wonderful service