Mount Rooms Hotel

Ok budget hotel, an older building with some upgrades, the sash windows were nice, could open them fully. Really nice flow from the shower, comfortable bed, take a kettle and fan as obviously they are not provided in the budget. Friendly helpful staff. We didn't have room service so can't comment. Small on site car parking facility, more on the street and path.

Great location for all amenities.
A clean room and comfy bed.
Hot shower, tv,towels and a full length Mirror a bonus. Stayed for 2 nights and even had towels changed and bed made...great service very polite staff and also helpful.
It is a budget hotel so didn't go in with a 5* Outlook....but it looks very nice and inviting and our room was spotless. Weather fantastic...didn't need a fan in room as could open window and high ceilings in the spacious room we stayed in made it very comfortable despite the heat.
I would recommend parking on the road as the car park is very sloping and we did have a minor issue. No effect on our lovely stay. Keep up the fantastic work you are already doing and thank you for your wonderful hospitality.....you are all very pleasant and when asked for anything they can't do enough. Thank you for all your hard work.

A stunning building,clean,modern interior. I like the new bistro they have there. The staff are so,so welcoming & go above & beyond for guests. Nothing is too much bother. Curtis really looked myself & family last night. A very kind young man who went out of his way to make sure we were all okay. We are all staying in October again & hopefully Curtis will be there again. Lovely hotel,friendly staff,great location,comfy beds. What more could you ask for?

We held a family party in the main function room and also stayed at the hotel.

The room was just nice for our party (60ish people) the parking isn't great but this is only a small inconvenience as onstreet parking is close by.

The staff were great, special mention to Jacob how did an amazing job and helped our every need throughout our stay.

Rooms were clean and beds comfortable, I would recommend you bring a spare pillow if you want more than one.

Would definitely recommend, the staff our a credit to the hotel.

Staff very helpful and friendly. The rooms have been refurbished. However there were no tea or coffee making facilities in the room. No soap or shower gel in bathroom and no hangers in the wardrobe or even a hook to hang a coat on the door. If you wanted a coffee or tea you need to down load an app and order it through that. £2 for a cup of tea. Ordered it but had to fetch it myself. Nice coffee lounge and bar area. The basics were missing.

Everyone was so friendly kind and caring, we have been here 3 times in 4 weeks for 3 nights. The manageress helped us out with advice on the local area . To have a clean room. kind and lovely staff that you couldn't fault. Jacob was amazing and also Curtis. Definitely would highly recommend . Well done to your all.

Would not book here again. Bed was too small for 2 people and uncomfortable.
No kettle or hot drinks available in room. Went bistro for coffee at £2.50 each. After first coffee was made the machine broke and had to wait 10 minutes for an instant coffee with no offer of reimbursement as I had paid for a latte. I'm not fused about 50p its the principle.
Went back to my room to find no hot water for a shower, when my partner went to reception 3 other guests were complaining of the same issue, to be told that side of the hotel has that problem. 🤷‍♀️
Clothes were damp after hanging in the wardrobe for 2 nights.
Yes it's a budget hotel and price but when you don't even get the basics it's not acceptable!!
No hand soap in the bathroom,

Not sure why this place is attracting bad reviews. The room was clean and comfortable food available pleasant accommodating staff. It's easy to moan about a place but I think the price should reflect people's comments. Ask if you want an extra pillow ask if the duvet isn't thick enough I am sure they would be happy to oblige. Definitely I would stop again