Best soft play we have been to by a mile. My son has autism and finding somewhere he feels comfortable is difficult. All the ladies who work there were so incredibly kind to my little boy, went above and beyond to make him feel comfortable and to make the space as welcoming as possible. Watching him enjoy himself is priceless, thank you so much to all the staff :)
Shari han360 days ago
I would not recommend this place for parties. The customer service is awful. Waiting time is terrible. We were at a birthday party and were constantly interrupted; you could hardly enjoy the party as they would keep coming in, clearing the tables without even asking if we were finished eating. Despite food being on the table, it was picked up and chucked in the bin. Staff would roll their eyes when we asked them not to clear the table. Food hygiene is poor a lot of cross-contamination. The manager attempted to chuck different types of food on one plate using her bare hands and no gloves whilst holding a bin bag. We had to ask her to stop. The manager and staff lack empathy and are very robotic. This is a money-making business that does not care about customers. The soft play area is lovely. I would avoid booking for a party. Very disappointed with the service. I would not recommend this place to any child and their families.
Modinat Liadi360 days ago
Honestly one of the nicest play centre I have been to. We went for our nieces' birthday and it was lovely. The facilities looked clean and new. The staff went above and beyond to accommodate us! The kids had so much fun and I would definitely recommend here to anyone with little ones.
Mark Ward360 days ago
Superb venue. We hired out the place exclusively for a party of 30 kids. It was good value, the area was perfectly clean, and the staff worked tirelessly to make it a great experience. Really impressed and will be back next year. Thank you.
Erica Santos360 days ago
We had an amazing time celebrating our daughter's 3rd birthday. The staff are very friendly, the warm menu for kids is perfect, the soft player is nice and safe!! I highly recommended!!!
A Petereno1 year ago
We had 2 hour exclusive hire of the venue for our daughter's 1st birthday celebrations this past weekend. Alexis and the team couldn't have done more to make her day an absolute success. Staff were so friendly and attentive and ensured the children enjoyed themselves. Venue was very clean, despite having had several birthday hires before ours. Children loved the hot and cold food selection and of course the ice cream for dessert! Great way to celebrate our little girl, we'll definitely be back. Thanks so much!
Shelley Kc1 year ago
Really cant understand the bad reviews! We had my daughters 4th Birthday party here on exclusive VIP package back in august and have since been several times since. Its a lovely soft play and the staff are very helpful. The build up to my daughters party was great, I explained to them what I wanted and it got done. They helped me set up before guests arrived and continuously helped throughout the party to make sure everything was done when it should be. We visit here regularly and never ever have any issues. The kids love it. I love it that if they don't need me to go in with them that I can see them from all angles. Its big enough with plenty to do (the cars are a great hit) but not too big where you cant see them! Lovely local soft play and really reasonably priced! Ignore the bad reviews, I cannot understand them atal!!! Good work always girls x
Biba Moseley2 years ago
Great place for the kids to let off steam. We came on a rainy Saturday, it was packed, but lots of fun for the children. They have a little coffee shop that keeps the parents topped up with caffeine and soft drinks for the children. It's nice to have these independent places. Keep up the good work!
