WHSmith

An excellent Clearance outlet which has reduced prices on paperbacks, children's accessories like learning tools and stationery.

It is like a small warehouse with shelves and tables of clearance stock.

Staff is available for assistance but it is like a clearance depot which lets you browse at leisure.

Wheelchair accessible entrance and for mothers with prams.

The shop is far too big so half of the first floor is a huge clearance section full of weird items, overpriced stationery and out of date guidebooks. It seems like there's nothing so broken or out of date that they won't attempt to sell it. In the rest of the store, there's a good range of greetings cards, but they're expensive compared to other retailers. They've got lots of magazines. There's a decent range of stationery too, but you'll find it cheaper elsewhere. They have hardly any staff so they'll probably try to get you to use self checkout.

I have always loved WHSmith and this branch has a clearance outlet so you get more choice.

I bought a book. Very helpful staff.
Thanks.

It's 9.12am now and the shop is still closed. Been waiting outside since 9am!! The lady just said she won't open because they have only 2 staff!
Disgusting I will be reporting this

Nobody there , no boxes in stock , only accepting their boxes only strictly . Hire staff ……. Whats the point with nobody there and telling you to do it all strictly online . Unable to find your non existent packages . Terrible . 0 service

I purchased an item at full price for £55 in Gatwick airport- it was sold in the larger stores and online for the same.
When I went to return the item I was told I could only get a £38 refund as i bought in in the airport? The item rang up as £38 as it’s now on sale, not because of where it was purchased.
I was told to go to another travel store, go back to the Airport or call customer services.
All the Croydon store has to do was alter the refund price to the price I paid.

I would to give 10 stars to Holly who was instrumental in sorting out my DHL and went above and beyond to make sure I get my request resolved.
Great customer service and she deserves a merit reward, thank you.