University College Hospital
235 Euston Rd, London NW1 2BU, United Kingdom
3.7
797 reviews
8 comments
GVG7+2C London, United Kingdom
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Most of the staff ignored me a lot and they were quite rude. Had a severe bruise on my arm after a nurse took my blood one time.
When I was forced to stay in the hospital to “monitor” my baby. No one wanted to keep an eye on my baby when I wanted to shower. I was sent to a different floor to get some hot water to drink , a nurse treated me like a thief and gave me boiling hot water and it burn my mouth.
The fourth day of staying in the hospital also the last day , I insisted to leave as I didn’t see any reason to stay and I was exhausted from giving birth and looking after the baby all by myself, hardly got any sleep, a midwife who looked like in charge there immediately changed her attitude and ignored me since then just because she couldn’t convince me to stay.
Only thank two midwives who helped me give birth at the birth center. So I gave one more star for them two.
The rest was a truly nightmare. And yes I’m aware that the nurses do a difficult job but that time the ward wasn’t even busy. If they act like this because they overwork and underpay , they shouldn’t take it out on me or any other patients.
We went to visit my father the following day (late afternoon). He was told they needed to change his bandages in the morning. He kept asking when it will be changed and kept being told they’ll come back! He was covered in lots of dried blood.
After him chasing about 11 times, they finally changed the dressing around 10pm! It was supposed to be changed in the morning to stop infections occurring.
Whilst I get staff are currently underpaid, busy and most likely demotivated. There were some staff hanging around the nurses station not doing very much. When I did finally track down the nurse, they didn’t really know much about my father.
There are also no TV’s for patients to pay to watch TV/listen to the radio in the post operative recovery ward. It’s rather depressing to be honest.
I would not recommend this hospital and got my father out ASAP!