Oak Barn Vets

Oak Barn Vets offer an excellent service. I can't fault them and every time I go in, every single member of the team is charming, professional and always have a smile on their face. It is my dog Jessie's "Happy Place". I can't recommend them highly enough.

Wonderful local vets. My dog has been cared for here since we got him (Oak Barn was a recommendation from a friend), in the 15 months we’ve had him he’s had 2x jabs, a broken tooth removed, a broken nail removed, painkillers for a sore tail and burnt neck after stealing a roast chicken! Every single visit he is greeted affectionately and given cuddles and consequently loves going to the vets and trills in the waiting room as he’s so excited. Our experience is that the vets here really care about the animals and the owners, they are genuine and I happily recommend them.

We just resgistered. Had an emergency come up and Oak Barn let us bring our buddy in right away. Seen him and made us feel so relieved.
That gave excellent service without question.
We highly reccommend them.

Moved into the area and were very impressed by Oak Barn Vets. Friendly, professional caring service, and unlike other vets we have had, did not try and emotionally upsell us loads of stuff our dogs really don't need. Highly recommended.

My first phone call to this place the receptionist was fairly friendly. Took down some information and said one of the vet nurses will call me back with a quote for a couple of procedures I enquired about. I called back the next day to follow up as I had not heard anything back, but was told that there was an emergency hence the delay. I said ok I understand, but do you know roughly when I can expect to hear back? Receptionist said ‘I don’t know, I can’t tell you” and that was the end of that conversation. She hung up the phone without even saying “bye”.

This was over a week ago and I still haven’t heard anything back. I guess they’re so far stuck up their own A holes that they don’t care about getting new business or customers.

To be fair, the rest of the veterinary practice might actually be ok as I have not spoken to them, but the receptionist I spoke to needs sorting out as she’s driving potentional new customers away with that stinking attitude.

We have a very nervous dog and everyone has taken so much care and consideration to make him feel safe and secure. Excellent care.

Highly recomend for reactive dogs and kinda and caring team. We moved from our local vet to Oak Barn Vets a few months ago. Our german shepherd is very nervous and reactive (extremely to dogs) and has to be muzzled. Our previous vets couldn't care less about his needs, so we had to find somewhere else. After some research, my partner found this vets which is a half an hour drive away, on the other side of Guildford. It was the best decision we could have made for him. The team here truly cares about your pets. From the receptionists when we first arrived, to the doctors who helped us and our dog. They are so caring and sympathetic to our situation and circumstances and actively listened to us and wanted to help. We didn't know how our dog would react to the staff as he is also weary of people but he seemed to love them. A massive selling point for us is the side entrance into one of the practice rooms which we could request to avoid bumping into other dogs which was our biggest concern. Sadly we had to put our boy to sleep which was a really tough and heartbreaking decision. The vet team supported us and gave us all the time we needed on the day (I may have over stayed our appointment slightly) but they were very supportive and kind to us and made sure our boy was looked after through this process. We picked his ashes up a few days ago and the receptionist was so kind. He was in a beautiful box with a sympathy card signed by the pet crematorium which I didn't expect but was comforted to recieve. I cannot fault this place. The facilities are perfect and the team are full of wonderful people. If we decided to eventually get another dog we would without hesitation go back.

We are happy with friendliness of the staff and quality of care provided. However, prices at this practice became way too high and not really transparent. Even for simple stuff like issuing non-urgent animal health certificate (likely just filling, printing and stamping pre-filled template in a computer) you are charged £230+, without providing any actual care to the pet (the actual vaccination is of course extra and you pay twice for consultation). We now prefer doing travel certification, vaccinations, getting prescriptions renewals, etc. elsewhere at fraction of the cost and save this practice for actual heath issues. By default they also don't give you receipt with cost breakdown (just a credit card slip) unless you explicitly ask which doesn't feel transparent. For AHC appointment we were asked to pay upfront which felt weird.