Bank of Scotland

This branch has great customer service.

Still open and doing business.

Tried to phone all morning and no answer to this number

Splendid Service !! I was served from the Manager today 30th April 2018 from the Manager Mss Nicola ! She was very helpful and she served me with a great smile all the time .. What a pleasure to be served with so nice woman and with so much grace . She also have help me to make another document that I made my self wrong and also she was patience and served with a great smile !!!
I left the brunch with this smile in my memory and she made my day !!
Thank You !!

Not the tellers fault i used lochgelly branch every week now however ive gi go to another branch mostly cowdenbeath like many more customers button my disappointment find it cold and calculating visit as its busy and the workers are not that patient with customers im sure there not all like this and was used to the plesent helpfull manor of Kerry Muir and 2 other girls most disappointing and inconvenient

ATM inside and out. Staff are usually helpful although there tends to be a bit of a queue at most times

Staff are very unfriendly and don't or interested in assisting old and new customers there frightened to get out there seats and not assist any customers thinking strongly about leaving

This bank has poor customer service just got there at 15.31 just to pay in a check and clerk was letting someone out and he wouldn't let me in