Bicyclebox
187 Philip Ln, London N15 4HQ, United Kingdom
4.1
121 reviews
8 comments
HWQ8+9X London, United Kingdom
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Monday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 9–18
Friday: 9–17
Saturday: 11–16
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 9–18
Friday: 9–17
Saturday: 11–16
Sunday: Close
On picking up the bike he was then informed that the cost would be £150.
A huge amount of work, for a bike that yes, has been outside a while, but has been ridden less than 10 times was undertaken.
These extra cost were made up in replacing parts and adding on an 'extra service' that should be part of a normal bike service. Some extra parts may have needed it, others really did not.
E.g. the necessity of replacing the brake pads, on a bike which has been used so little is really questionable.
For our bikes that we use every day for lengthy commutes we don't replace the bike pads more than twice a year.
Even sending text messages to ask and explain the problems/ costs associated would have mitigated us feeling really blindsided and ripped off on this one. As people feel awkward and pressured when it comes to the pick up.
You can't double the cost of a job without consulting customers.
This general service now cost more than the bike new.
A really poor bit of treatment.