Snows BMW Portsmouth

Having recently purchased a BMW M4 Competition Pack in Sapphire Black, I just wanted to highlight that the service provided to me by Neil Magrath (Sales Executive) and Ian Foden (Business Manager) was at an exceptional level. Both Neil and Ian were extremely helpful and knowledgeable on the product and services offered by Snow’s, and went above and beyond the levels of service to help answer and address my questions in comparison to what I have encountered from other dealerships.

Great communication, and always proactive with keeping me updated on progress.

I would thoroughly recommend Snows BMW to anyone who expects a high-quality service.

Excellent Service , ladies at reception was welcoming even offered me a cup of tea. Michael Hopkins was brilliant - great service.

Well - Just took delivery of a new X3 M40i - Firstly everything about the car is just amazing. SNOWS BMW were brilliant and my goodness the help, advice and support received from Steve Hunter, was absolutely first class. Steve sold me my previous BMW and I am delighted to say that the high standard, professionalism, and service given this time, exceeded my expectation. I am so happy. Thank you very much Mr "H". Steve to his friends.

We only went to Snows to test drive their X3 30e demonstrator, and ended up buying it. Nick Irish was excellent from first meeting to handover of the car, he is really knowledgeable, and good fun to deal with. The whole process was excellent all round.

I was interested in a 1 series and ended up getting in contact with Michael Taylor at Snows BMW in Portsmouth. He has a great breadth of knowledge on the higher performance models which helped me make an informative decision on my purchase.

From the ordering process through to delivery the service was fantastic. Very friendly and great communication - even when I requested to make a modification to the spec some time after placing the order.

I highly recommend the dealership if you're looking for your first or next BMW.

Great experience from Snows BMW Portsmouth. Good comms, friendly staff and seamless transaction. All good.
My beautiful BMW M4 carries good memories of BMW dealer services; Thank you Daniel Reardon.

Excellent service from Neil Magrath from BMW Portsmouth when buying my M140i. Made everything clear and simple from the beginning to end, top man thanks Neil very impressed with your service and communication. Hopefully see you in a couple of years for an M3.

Following a X5 internet enquiry I was contacted by Ben, sales executive at Portsmouth. He was courteous, friendly, knowledgeable and extremely easy to talk too. The negotiations were painless and swift. The deal was agreed and handover of the car without issue. Two weeks ago I hadn’t even considered buying another new car!! Ben obviously gained my confidence and trust in him swiftly.

Upon arrival the building looks impressive from the roadside, we've never owned a BMW before so this was our first experience of BMW hospitality and customer service, well............we were met by Daniel who was friendly and courteous with a not too pushy sales pitch which is pleasant, and the car we was interested in was great and we did buy it, but..........we were two and half hours in negotiations and paperwork with not one offer of a drink? There was no drinks dispenser in the showroom that I noticed, upon leaving the dealership in the days leading up to collection, WE had to chase BMW finance up, WE had to chase up to see if the car would be ready.........it felt like we were doing the admin and chasing up......not the BMW experience we thought we were going to get?? Just felt like do you want the car or not? Suffice to say pick up went smoothly and the car was perfect and we were happy with our purchase. Just needs the BMW customer experience to live up to expectation.