Toby Carvery Cardiff Gate

Have visited quite a few Toby's around the UK and found this one to be superior to others. The food was better especially the gravy and amount of meat generous. Service was very quick. We didn't need to wait for anything to be replenished and the staff we interacted with were very efficient, helpful and friendly. Cardiff Gate will be our first choice for a carvery in future.

I requested a table in a quieter area as I am autistic and have been finding things very overwhelming recently. To my surprise (not used to having support like this) , I was actually catered for and even asked if the table would be okay. The staff were absolutely lovely, and super friendly about everything. The food was good as always. Really appreciate the friendly staff, especially the lady with purple hair! 😊

First time in over 10 years since I've visited Toby Cardiff Gate! To be honest, last time I was there I wasn't impressed! But, WOW, what a difference, the food was lovely and fresh, I had beef, pork and gammon, all the meats were moist, tender and tasty, the beef was actually meat and not fat or gristle which is the usual case! There was not much of a choice in regard to the vegetables, but what was there was nice, especially the roast potatoes, the carrots were on the dry side.
The service was good, chefs and wait staff friendly and cheerful.

We have been customers in another Toby carvery for years and have found it go right downhill so wanted to try another location. This is our second visit, on our first we shared our carvery experience with a coach booking, the staff were professional, and showed true experience of dealing with a lot of customers at once. Having previously worked in hospitality I understand how this could’ve been a car crash and actually it made us want to return. Thank you.

After waiting to be seated, received a disinterested offer from an older woman to follow her to a table.. while she continued her conversation with another staff member. She obviously needs some basic training on how to welcome customers! Food was as expected, but many of the condiments hadn't been replenished, so we had to wait 3-4 minutes while our food got cold before a tiny pot of cranberry sauce was produced, enough for only 2-3 people. Definitely not worth the money, so won't be returning.

Meat was perfectly cooked, stuffing was a bit over cooked and cauliflower was watery, not a very large choice of vegetables. The ladies toilet was out of order but there was another toilet available. The coffee machine was out of order so only instant coffee available. It was very busy so que for food was slow as there was only one server. Having said all that , over all it was good food at an extremely cheap price and I would definitely eat there again. The staff were polite, friendly and helpful 😁

Always order off the too good to go app regularly and have never been disappointed with anything I have picked up yet.
Everything is all packed up nicely to go and always hot.
Staff are very friendly and helpful.
And I only live a mile away from the Newport Toby carvery.
And although the staff are all lovely there as well and they are.
I just don't want to have to go to the chip shop and buy gravy for me dinner.
And I don't have to in Cardiff there just bang on every time.
And that's what I need coming from Newport.

Christmas lunch for 4 adults and 2 children today. We are regular Toby customers so were a bit worried it wouldn't have been special enough for the big day. But from the minute we walked in the atmosphere was really festive. The staff were excellent, in a festive mood and couldn't do enough for us. Food was beautiful as usual with the starters and puddings excelling!!! The bookings were staggered so no queuing and portions of roasts huge!!! Vegetarian options went down well. Crackers on the table (recyclable) and a Christmas card. An all round enjoyable experience. Thank you Toby x x