/England/Perfume store

The Fragrance Shop

SU71 Unit 67, The Exchange Shopping Centre, High Rd, Ilford IG1 1AS, United Kingdom

The Fragrance Shop
Perfume store
3.4
19 reviews
8 comments
Orientation directions
H35C+VX Ilford, United Kingdom
+44 20 8911 8240
thefragranceshop.co.uk
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
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Iram Choudhary
Iram Choudhary
I went yesterday to collect my online order but due to some reason it was not updated on their system.
The staff is very helpful. He searched my order and also correct the system error. I was really thankful to him it’s really important for me to get the order on time as I need to gifted someone yesterday.
Great price and very helpful staff :)
Almas florina
Almas florina
Costumers service is really bad , i entered in shop and stand asking someone to help me and for like 15 min none of the girls care to serve me.. they was just laughing and gossiped like they don't work there ....and then I ask for the manager and the stuff was start being rude was really unprofessional. ..very unprofessional people
Mariam Mo
Mariam Mo185 days ago
I wouldn’t even give one star for this shop but -10 stars. They are so unhelpful and unprofessional. I bought a scent addict subscription back in November and canceled it the same day as the perfume I chose was too weak ever since I am fighting back and forth to have it refunded. They have a useless online customer service no one is doing anything about it 5 months on and still waiting for my refund. So please save your time and money do not buy from them . They will drive you insane and raise your blood pressure.
First name
First name338 days ago
Bad customer service especially from the fat one
Fucking signups
Fucking signups1 year ago
Rude assistant with a very bad attitude, it was the short girl with long hair no name tag, regret spending my money there never going back. She should really think twice how to talk to customers, she practically shouted at me, I guess that's why she works there as she is good for nothing else. My bad shopping there.
M Ditta
M Ditta1 year ago
Rude, poor customer service. Also way overpriced.
Nitin Patange
Nitin Patange2 years ago
Nice place but some staff are not so cooperative
K H Howlader
K H Howlader2 years ago
Collection of different types perfumes in good price for regular and occasional usage.
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