Rowlands Pharmacy Daybrook

Dreadful service. I have made 2 visits today, first time I was inly given one item and not the full prescription. After the second visit one item is missing. Do not use this pharmacy, they are utterly incompetent!

Absolutely disgusting service today pick my repeat prescription up one item missing when I got home so called the pharmacy they said yes there’s still another bag here he told what it was and correct so went back a second time and it wasn’t what I ordered they didn’t even have in stock, bunch of hypocrites?

Perfect service for me, friendly staff so helpful when I needed an emergency prescription for insulin due to pharmacy2u letting me down. Dealt with and delivered the next day with no problems. Perfect service thank you.

I havent been to here for a while but today i needed to get some antibiotics so needs must , the lady printed of the prescription then she and the pharmasist had a chat I saw him dispense my prescription so when a tight lipped mid 60's shop assistant came to the till area i asked if it was ready my if looks could kill she said have you asked anyone else I said no but the pharmasist had bagged it up he came over with said prescription never asked if i had had the tablets before just checked my address and gave them me . When i got home there was not a information booklet with them just the tablets . How this chemist keeps a float is a mystery I guess there only saving grace is is that they are in the doctors . The shop is a mess and theres bags of medication over everywhere maybe they should get some younger members of staff because its clear the 2 thats there need to retire or pick another profession .

Every time I get my prescription staff friendly and professional thank you

If I could rate zero I would. Absolute joke. Booked for flu jab weeks in advance only to turn up for my appointment to be told the person wasn't in. Is it really that hard to contact people that have BOOKED through your online booking systems to advise that they would need to rebook. The only reason I chose here was because I had a voucher from my employer and it was the only one available! Its not even local to me that makes it even more annoying!

Terrible. Unable to collect monthly repeat prescriptions despite being on them for 4 years. Staff not helpful and assistant I saw today very rude. Unable to collect life saving medication. After talking to the Dr's receptionist she arranged for it to be collected later today. After calling the pharmacy I have been told every item is out of stock and can't be collected for 48 hours, even though I explained I have no medication left
I'm now without epilepsy medication for 2 days. Disgusting and for me and many others VERY DANGEROUS. Informed all family and friends Definately not recommended.

I have just phoned for a prescription on my wife's behalf and was greated with a abrupt and totally unprofessional telephone manner. The rude lady was uninformative on the first occasion and put the phone down on me. I phoned again and asked for more detail she was very abrupt with information and I asked her to have a better telephone manner. She said she was ill and I retorted that she wasn't on her own and the lady proceeded to put the phone down again . Rowlands pharmacy I suggest you re train this lady or employ people who want to do the job and cope with day to day duties of pharmaceutical work . If you was in my profession you wouldn't be employed long.