Three Chequers Medical Practice - Endless Street Surgery

The receptionist was rude and not nice. I understand that we live in a pandemic time, but this is no reason to scream and be rude, unkind and treating others as if they were lepers. As soon as the opportunity arises, I will immediately move somewhere else to never again look at those heartless and unmerciful faces. Shame on you!

The GP's are dismissive and patronising. The receptionists are insensitive and impatient. I only hear poor reviews from those around me also attending Endless Street. I am pleased to no longer be registered here, and will be encouraging those I know to be a Three Chequers patient to consider moving elsewhere.

First ever visit and I am impressed with service that they provided safe and had covid booster
I was impressed with there covid safety
Thankyou 10/10

The vaccination centre wasn't easy to find. No road signs and no clear building signs. I parked up and did a Google search and found an article saying there was a new vaccination centre in a retail unit, got out of the car to have a look around, and noticed a dark sign in the distance.

The booking email only directs you to the retail park, with no instructions as to which building it is.

The queue was quite short - around ten people. The layout was very simple. The staff were friendly and communicated clearly.

For some reason my booking didn't show up, but that didn't cause any issues. I just carried on in the queue as a walk-in and my details were found extremely quickly.

The whole thing took less than fifteen minutes. In and out. Simple and clear.

Well done. A much better experience than my previous vaccination centre. Just needs some more signage.

I appreciate all that the staff there are doing at surgery, the receptionist haven't got it easy with having to let people in physically, they are rushed off they're feet. Thank you for all you do for us, and all the moaning you take from patients. Went for booster covid jab, that was very well organised and everyone was very polite. Thanks again for all you do for us, your all very much appreciated.

Vaccination service today at Bourne Retail was excellent. Staff efficient and kind. I’m humbled by the dedication of all these wonderful people.

Arrival process for booster poorly organised, long wait for a timed appointment. Appointment was incorrectly given as booster and flu, despite the fact that I had my flu jab weeks previously, also organised by the practice.

The best medical practice I have ever had. Every year I have a medical review. They look after me and are very caring. Very professional. I feel very lucky to have this service. All the doctors are very caring .