Sports Direct

The shop layout and appearance is very unique, clean and modern. It allows easy access to each line of every brands, but the sections are not easily detectable. Size variety of each product is available according to standard size guide. Though mostly focused on sports and young fashion style, but few of them could be multipurpose. The gaps between the product line allows enough room for customers to move around easily. The men and women collection hold quality and priced products. Lots of high value brands then other useful sports direct shops. There are products verity based on fashion, style and price. More options are available compared to other brunch.

Very good service. The price of the shoes I was buying was higher in their system than the price shown on the label on the wall where you can see the models. They have rechecked it and indeed matched the lower price shown on top of the shoes at the display area. The situation was handled very professionally by the employee behind the counter and the supervisor.

I went last Friday to purchase a pair of trainers from this store. The staff member I spoke to (Adnan) was absolutely amazing. Really friendly. I noticed he memorised the code of the footwear I picked. Unfortunately, they didn't have it in my size. So I picked another and tested him again. He got the code right, I didn't wait long for the footwear and got my size. As I started to walk towards the counter to pay, he stopped me and said I can pay via PDQ machine. I got an instant service. I was well impressed with his service. He has all of the trainers code memorised where he looks at it and informs team at storage to bring out. I really feel this guy needs to be promoted to a higher position like store manager. I believe his at a supervisor role. Well done for making it an easy purchase and service.

The store has a large range of clothes and equipment, the staff can be a bit of a gamble. One girl that wears a Hijab was very dismissive and patronising when I queried where an item was. However when I asked a gentleman by the name of Berty he took me to my item, was very happy chappy and dared to wear a smile while he was talking to me.

Came in to purchase a phone case holder for running, had some loose stitches, while on till asked the assistant if I could get a discount, The manager on shift agreed and got 10% off I mean I was more then happy, the outcome & service was exceptional. Saturday evening I believe on the first floor as you enter the store. Thank you to the team on shift very helpful.

Love this store, big variety of everything, you can always find anything youd like from shoes, clothing, hats and more in great prices. I also shop here online. Quick service and no long lines. Loved it

The place has variety of options, but the staff especially on the lower ground floor is inhospitable and quite rude (specially the lady at the cash counter) ! We had a various clothes to try, but there was no one at the trial room for us to help so we got in with whatever we had. The lady randomly comes and starts talking rudely that you cant just take more than 3 items to try! The store wasnt filled with customers, and all the rooms were vacant. She could have been polite and told that thats not a policy but she spoke to me and my friend quite rudely that we ended up not buying anything. The management should really look into this behaviour

Store open nice and early on a Sunday morning